Ask us to review your account
If your Presence account was suspended or banned and you think it was a mistake, tell us here. A person reads every appeal.
1 · Confirm it's your number
We'll text a code to the mobile number on the account. This only proves the account is yours — it does not sign you in.
What happens next
- A person reviews it — this is not automated.
- If we got it wrong, your account is restored straight away.
- You can send one appeal at a time. If it's turned down, you can appeal again after 14 days.
Still stuck?
Write to dev@adrologic.com. If your concern is about your data rather than your account, our Grievance Officer is Yash Khandelwal.